Privacy Policy

Last Updated: July 26, 2025

JustAStay Holiday Homes ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.justastaybooking.com] and use our services.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, and payment details provided when you make a booking or contact us.
  • Booking Information: Dates of stay, selected property, and preferences.
  • Technical Data: IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies and Usage Data: To improve functionality and user experience.

2. How We Use Your Information

We use your data to:

  • Process bookings and payments
  • Communicate with you regarding your reservation
  • Personalize your experience on our website
  • Send promotional emails (if you opt in)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)
  • Trusted service providers (e.g., cleaning, maintenance)
  • Government authorities if legally required
  • All third parties are bound to protect your data and use it only as instructed by us.

4. Cookies

We use cookies and similar tracking technologies to:

  • Improve site functionality
  • Analyze site usage
  • Offer personalized content and ads
  • You can disable cookies in your browser settings, but some parts of the site may not work properly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to data processing

To exercise these rights, please contact us.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.